Important Note: This Privacy Policy applies to all members and users of the atas3 platform, including the website and mobile app. By using atas3 services, you agree to the collection and use of information as described here.
01 Introduction
Atas3 ("we", "Platform") takes our responsibility to protect the privacy and personal data of every member seriously. This Privacy Policy is crafted to give you complete clarity on our data handling practices — in plain, straightforward language.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. Every decision we make regarding your data is grounded in the principles of fairness, transparency, and reasonable necessity.
This policy explains what types of information we collect, why we need it, how it is used, who it may be shared with, and what your rights are as the owner of that data. If you have any questions at any time, the atas3 support team is ready to assist you.
02 Data We Collect
Atas3 only collects data that is strictly necessary to provide a safe, fair, and effective service. The following are the categories of data we collect:
| Data Category |
Example Information |
Requirements |
| Identity Information |
Full name, identity card number, date of birth |
KYC verification & legal compliance |
| Contact Information |
Email address, phone number |
Account communications & support |
| Financial Information |
Bank account number, transaction records |
Deposit & withdrawal processing |
| Technical Data |
IP address, device type, web browser |
Security & fraud prevention |
| Usage Data |
Betting records, game preferences, session duration |
Service enhancement & responsible gaming |
| Location Data |
Country or region based on IP |
Regional compliance & security |
We do not collect sensitive data such as medical information, political views, or religious beliefs unless specifically required by applicable law.
03 How We Use Your Data
The data we collect is used solely for legitimate and necessary purposes to operate the atas3 platform properly. The following are the primary purposes for which your data is used:
- Account Management: To create, verify, and manage your member account, including the KYC process and identity verification.
- Transaction Processing: To process deposits, withdrawals, and any financial transactions you carry out on the platform.
- Platform Security: To detect, investigate, and prevent fraud, money laundering, unauthorized access, and other suspicious activities.
- Service Enhancement: To understand how members use the platform in order to improve its functionality, design, and overall user experience.
- Communications: To send important account-related notices, relevant promotions, and platform updates.
- Responsible Gaming: To monitor usage patterns and identify early signs of problem wagering, and to offer appropriate assistance.
- Legal Compliance: To fulfill our obligations under PDPA 2010 and other applicable laws.
atas3 will not use your data for any purpose beyond those stated above without first obtaining your additional consent.
04 Data Sharing with Third Parties
Atas3 understands that your trust is an invaluable asset. We do not sell, rent, or share your personal data with any party for commercial gain. However, in certain limited circumstances, we may need to share your information with the following parties:
- Payment Service Providers: Financial institutions and payment processors required to securely process your deposit and withdrawal transactions.
- Technology Service Providers: Companies that help operate the platform's technical infrastructure, subject to strict confidentiality agreements.
- Legal Authority: When required by court order, regulatory directive, or a lawful criminal investigation under Malaysian law.
- Fraud Prevention Partner: Companies that help us detect and prevent fraudulent activity to protect all platform members.
In all data sharing situations, atas3 ensures that recipients are bound by data protection obligations equal to or exceeding the standards we uphold ourselves.
Reminder: atas3 will never ask for your password or bank PIN through any communication channel. Any party claiming to represent atas3 and requesting such information is fraudulent.
05 Your Personal Data Security
Protecting your data is more than a legal obligation — it is a core commitment of atas3. We continuously invest in robust security infrastructure to keep your data safe at all times.
The security measures we employ include:
- 256-bit SSL Encryption: All data transmitted between your device and atas3 servers is encrypted using the latest TLS/SSL standards.
- Multi-Layered Secure Servers: Data is stored in a server environment protected by multi-layered firewalls, network segmentation, and role-based access controls.
- Regular Security Audits: atas3 systems undergo regular penetration testing and security audits conducted by independent third parties.
- Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of protection on their accounts.
- 24/7 Monitoring: The atas3 security team continuously monitors systems to detect any unusual activity or intrusion attempts.
While we take every reasonable precaution, no system is 100% foolproof. You also play an important role — make sure your password is strong, unique, and never shared with anyone.
06 Cookies & Tracking Technologies
Atas3 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you on future visits.
Types of cookies we use:
- Essential Cookies: Required for the platform to function correctly — including login session management and security. These cookies cannot be disabled.
- Performance Cookies: Collects information about how you use the platform to help us identify and improve areas that need enhancement.
- Functional Cookies: Saves your preferences such as language, display settings, and other choices so you do not need to reset them every time.
- Analytics Cookies: Helps us understand aggregated usage patterns to improve the platform. This data is anonymised and not linked to your personal identity.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the atas3 platform on your device.
07 Data Retention Period
Atas3 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by applicable law.
- Active Account Data: Retained for as long as your account is active or for as long as you use atas3 services.
- Financial Transaction Data: Retained for a minimum of seven (7) years after the transaction date, in line with Malaysian financial legal requirements.
- KYC Data: Retained for a minimum of five (5) years after the business relationship is terminated, in accordance with anti-money laundering (AML) requirements.
- Activity Log: Retained for twelve (12) months for security and audit purposes.
- Terminated Accounts: Core data is retained for seven (7) years after account termination for legal compliance purposes before being permanently deleted.
Once the retention period expires, your data will be securely deleted or anonymized using methods that ensure it cannot be recovered.
08 Your Rights as a Data Owner
Under the PDPA 2010 and the data protection principles we uphold, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification
You have the right to request correction of inaccurate or incomplete data via your account settings or support.
Right to Erasure
You may request deletion of your data, subject to minimum legal retention requirements.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
You have the right to receive your data in a machine-readable format for transfer to another platform.
Right to Restriction
You may request restriction of data processing in certain situations during disputes or investigations.
To exercise any of the above rights, contact the atas3 support team via live chat or email. We will process your request within 30 business days of receipt.
09 Child Data Protection
The atas3 platform is strictly for individuals aged 18 and above. We do not intentionally collect, process, or store personal data of anyone under 18.
Should we discover that a minor's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered an account on the atas3 platform are urged to contact our support team immediately.
If you are aware that someone under the age of 18 is using this platform, please report it to us immediately. We take child protection seriously and will respond promptly.
10 Changes to This Privacy Policy
Atas3 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business operations, legal requirements, or the latest industry standards. Any significant amendments will be communicated to you via:
- A notice displayed at the top of this page along with the latest update date.
- An email notification will be sent to your registered email address if any changes materially affect your rights or how your data is used.
- In-app notification on the atas3 mobile app when you log in for the first time after an amendment takes effect.
It is your responsibility to review this Privacy Policy periodically. Continued use of the atas3 platform after any amendments take effect will be considered your acceptance of the latest version of the Privacy Policy.
11 Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how atas3 handles your personal data, our team is ready to assist.
You can reach us through the following channels:
- Live Chat: Available 24/7 directly on the atas3 platform — the fastest way to get an immediate response.
- Support Email: [email protected] — for inquiries requiring more detailed clarification.
- FAQ Page: Browse our FAQ page for answers to frequently asked questions about privacy and account security.
We are committed to responding to all privacy-related enquiries within three (3) business days. For cases requiring deeper investigation, we will provide a status update within seven (7) business days.
This Privacy Policy forms part of your overall agreement with atas3. Please also read the
Terms and Conditions as well as the
Responsible Gaming us for a full overview of your rights and responsibilities as an atas3 member.